03-01-2023 05:04 PM
03-01-2023 07:14 PM - edited 03-01-2023 07:15 PM
@essasmj
Does the problem persist if you enter safe mode?
[Windows 11/10] How to enter Safe Mode
03-02-2023 07:05 AM
I couldn't do that
Windows update offers me to update to version 22621 twice and in both times the windows crashed. one time the update was rolled back and the other I had to setup windows from scratch
I thought the reason is due to that the 22621 is updating 22000, so I tried a fresh install for 22621 after the setup finished windows started the update and when the AMD Radeon graphic driver updated it crashed again so I restarted the laptop and windows couldn't boot again
03-02-2023 05:37 PM
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.
08-21-2023 03:43 AM