HDR issue

[3dmikee]

System: Win11
Battery or AC:
Model: vivobok 15 m513 ryzen
Frequency of occurrence: every time
Reset OS: no
Screenshot or video: https://www.youtube.com/watch?v=2z8c-84ZCvA (this guy showed on video same issue)
========================
Detailed description：All videos show crazy colors, some more or less. Rebooting helps temporarily until you use HDR again.
Steps to reproduce:
1. enable HDR
2. disable HDR. If not visible, turn on full screen mode or scroll up-down the page
Current driver versions:
1. AMD Radeon Graphics - 30.0.13044.3001
2. Vivobook UEFI - 10.1.2.312
Also AMD Graphic Control Panel Apllication wont start up.

[Arjun_C]

3dmikee

Here is another way to solve the problem: you can easily deactivate MyAsusSplendid by deleting the color profile in the folder C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid\X513UA_1002_834C4161.icm (It may have a different name on your laptop)

But unfortunately all these methods also deactivate OLED Flicker-Free Dimming setting in MyAsus.

UPD: I think I finally solved the damn problem without touching Splendid!  I'll post the solution on Monday, September 5, but in the meantime I'm testing.

View post

Waiting for that!

[sheeshkin]

3dmikee

Here is another way to solve the problem: you can easily deactivate MyAsusSplendid by deleting the color profile in the folder C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid\X513UA_1002_834C4161.icm (It may have a different name on your laptop)

But unfortunately all these methods also deactivate OLED Flicker-Free Dimming setting in MyAsus.

UPD: I think I finally solved the damn problem without touching Splendid!  I'll post the solution on Monday, September 5, but in the meantime I'm testing.

View post

Was our problem with flashes/flickers on the dark background also resolved with your method?

[3dmikee]

Arjun C

https://zentalk.asus.com/en/discussion/comment/226176#Comment_226176

Waiting for that!

View post

It seems that they were not installed all the time before in the right form (on a clean OS!), perhaps because there is an unregistered bug in the drivers?, which is solved installing the correct order?, as I had in practice with other laptops manufacturers. It is unimaginable that I repeatedly installed the latest versions of these drivers and this did not solve the problem. Also completely uninstalling the video driver using DDU did not give a positive result.  
I'm not understand which of these actions worked, but here's what I did:
1) Install latest nonWHQL AMD GPU driver from their website and REBOOT (amd-software-adrenalin-edition-22.8.2-win10-win11-aug22)
2) Delete myasus_splendid.inf, amdwddme.inf in Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer)
3) Delete folder C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid
4) Install latest AMD GPU driver from ASUS website (AMD_Graphic_DriverOnly_DCH_AMD_Z_V30.0.13044.3001_26500)
5) Install latest Splendid (MyASUSSplendid_ASUS_Z_V5.0.0.298_14283)
6) REBOOT
7) Delete AMD GPU Driver installed from AMD website (amd-software-adrenalin-edition-22.8.2-win10-win11-aug22) in Programs and Features.
Also if not mistakenly appeared previously unnoticed file ASUS_gr_data in folder C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid

[3dmikee]

sheeshkin

https://zentalk.asus.com/en/discussion/comment/226176#Comment_226176

Was our problem with flashes/flickers on the dark background also resolved with your method?

View post

No, it keeps flickering like there is a constant change of color profile. Always detected after selecting a profile in Splendid and disappears if you manually set a color profile in the OS settings

[Arjun_C]

3dmikee

https://zentalk.asus.com/en/discussion/comment/226225#Comment_226225

It seems that they were not installed all the time before in the right form (on a clean OS!), perhaps because there is an unregistered bug in the drivers?, which is solved installing the correct order?, as I had in practice with other laptops manufacturers. It is unimaginable that I repeatedly installed the latest versions of these drivers and this did not solve the problem. Also completely uninstalling the video driver using DDU did not give a positive result.  

I'm not understand which of these actions worked, but here's what I did:

1) Install latest nonWHQL AMD GPU driver from their website and REBOOT (amd-software-adrenalin-edition-22.8.2-win10-win11-aug22)

2) Delete myasus_splendid.inf, amdwddme.inf in Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer)

3) Delete folder C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid

4) Install latest AMD GPU driver from ASUS website (AMD_Graphic_DriverOnly_DCH_AMD_Z_V30.0.13044.3001_26500)

5) Install latest Splendid (MyASUSSplendid_ASUS_Z_V5.0.0.298_14283)

6) REBOOT

7) Delete AMD GPU Driver installed from AMD website (amd-software-adrenalin-edition-22.8.2-win10-win11-aug22) in Programs and Features.

Also if not mistakenly appeared previously unnoticed file ASUS_gr_data in folder C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid

View post

What's the status now? did you fix it?

Today only I noticed that this issue is there while playing offline videos too! In my browser (MS Edge) I had to disable hardware acceleration to get rid of that issue but now it is there in offline video playback also. It's a shame that still this issue is not being acknowledged by ASUS and still gives lame solutions or just asks me to take my laptop to a service center.

This is clearly an issue with your software/drivers! accept that and fix it via an update. This laptop is marketed at creative users who do color-related work and is this how you (ASUS) treat a user? See how old this thread is now, till now there is no proper explanation or solution! Why?