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FN Key and MyAsus App not working on my VivoBook X512FB X039

System: Windows 10
Battery or AC:
Model: VivoBook X512FB X039
Frequency of occurrence: All the time
Reset OS:
Screenshot or video:
========================
Detailed description:
myasus-error.png
https://youtu.be/16Mtx0LM6CY
Up there there's image and video of my two problems.
First problem: MyAsus app is showing that message "Some functions cannot be used, please restart this application or the computer"
I've already did both, I've tried to reset the app, I've searched for updates, tried a lot of things that I found on google, but it still shows this message and I can't use like 90% of the app, and that leads to the second problem.

Second problem: On MyAsus app I used to have the option to lock and unlock the FN key, but now that it doesn't works, my FN key is acting weird, like it's function is inverted. I mean, like in the video when I press FN+Esc it should turn on and off a light on the FN key and on the laptop screen show that it was locked or unlocked but now it does nothing and also the function keys (F1, F2, F3...) are working by itself without the need of locking the FN key or pressing FN before hitting the key but when I hit the function keys with the FN pressed they execute the function they should do when FN is unlocked, like lowering or increasing volume and brightness, but some of them don't work, like enabling/disabling the touch pad.

To both problems I've searched a few solutions on google but it haven't led to nothing, anyone knows any solution to this?
2 REPLIES 2

RAJU_MSC_MATHEM
Zen Master I
hurielcmadruga
  1. System: Windows 10
  2. Battery or AC:
  3. Model: VivoBook X512FB X039
  4. Frequency of occurrence: All the time
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

myasus-error.png

https://youtu.be/16Mtx0LM6CY

Up there there's image and video of my two problems.

First problem: MyAsus app is showing that message "Some functions cannot be used, please restart this application or the computer"

I've already did both, I've tried to reset the app, I've searched for updates, tried a lot of things that I found on google, but it still shows this message and I can't use like 90% of the app, and that leads to the second problem.

Second problem: On MyAsus app I used to have the option to lock and unlock the FN key, but now that it doesn't works, my FN key is acting weird, like it's function is inverted. I mean, like in the video when I press FN+Esc it should turn on and off a light on the FN key and on the laptop screen show that it was locked or unlocked but now it does nothing and also the function keys (F1, F2, F3...) are working by itself without the need of locking the FN key or pressing FN before hitting the key but when I hit the function keys with the FN pressed they execute the function they should do when FN is unlocked, like lowering or increasing volume and brightness, but some of them don't work, like enabling/disabling the touch pad.

To both problems I've searched a few solutions on google but it haven't led to nothing, anyone knows any solution to this?


FN Key and MyAsus App not working on my VivoBook X512FB X039
try this..
uninstall myasus application and uninstall system control interface driver.
restart windows os.
next if possible Asus ATK package application.
restart windows os.
next function keys


Apparently the ATK package is not available to my laptop model, but I ended finding the solution, the Asus Optimization service wasn't starting with the windows, so I disabled it and changed back to auto and restarted the OS and now it's starting the service with the windows again.