every time I full screen a blue tint appears (help)

[nicolas_razavet]

System: laptop
Battery or AC: battery
Model: ASUS-VivoBook-14-M413DA
Frequency of occurrence: every time I full screen either a game, video, anything
Reset OS: windows 10
Screenshot or video
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Detailed description：everytime I full screen any program my laptop screen will have a strong blue tint. its not a hardware issue because i can simply play with the visual my ASUS setting to revert it back to normal but anything that requires full screening will always have a strong blue tint regardless whether i alt tab to change the colours back to normal then tab back in it will come back. the issue is 100% due to the my ASUS program not any other programs i have installed. I have updated everything on my laptop and uninstalled and reinstalled programs to try to fix the issue and it has had no success. When plugging an HDMI cable in to relay my screen onto another monitor the blue tint isn't there on the 2nd monitor but is on the laptop. sometimes when the blue tint is active whilst watching a video it will revert back to default but this has only happened a few times and it wasn't caused by me just solely the computer acting on its own as per usual. the issue started happening 2-3 weeks ago and please any help will be massively appreciated. in the video if you focus on the darker areas it is easier to see it switching from normal to blue.
laptop specs:
CPU: AMD Ryzen-7 3700u
GPU: AMD Radeon(TM) RX Vega 10 graphics
RAM: 8gb
model: ASUS-VivoBook-14-M413DA

[Falcon_ASUS]

mestodan230

https://zentalk.asus.com/en/discussion/comment/177238#Comment_177238

I've already tryied it

Answer: no, it won't

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@mestodan230
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

[Falcon_ASUS]

mestodan230

https://zentalk.asus.com/en/discussion/comment/177238#Comment_177238

I've already tryied it

Answer: no, it won't

View post

@mestodan230
Please try to update the driver version below
MyASUS APP：3.0.11.0 (Above version)
ASUS System Control Interface：3.0.9.30 (Above version)
AMD Graphics Driver V27.20.14544.6 (Above version)
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/23257/AMD_Graphic_DriverOnly_DCH_AMD_Z_V...
Thank you.

[mestodan230]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/177534#Comment_177534

@mestodan230

Please try to update the driver version below

MyASUS APP：3.0.11.0 (Above version)

ASUS System Control Interface：3.0.9.30 (Above version)

AMD Graphics Driver V27.20.14544.6 (Above version)

https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/23257/AMD_Graphic_DriverOnly_DCH_AMD_Z_V...

Thank you.

View post

Hi, I made all of this, but it didn't help

[Falcon_ASUS]

mestodan230

https://zentalk.asus.com/en/discussion/comment/178555#Comment_178555

Hi, I made all of this, but it didn't help

View post

@mestodan230
Because the technical department unable to replicate the same phenomenon, we might suggest you to try the following.
Please move the ICM file in this directory to another place, reboot your laptop.
C:\ProgramData\ASUS\ASUS System Control Interface\AsusOptimization\Splendid
Reconfirm whether the situation will happen again after opening the app in full screen?
Thank you.

[mestodan230]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/178751#Comment_178751

@mestodan230

Because the technical department unable to replicate the same phenomenon, we might suggest you to try the following.

Please move the ICM file in this directory to another place, reboot your laptop.

C:\ProgramData\ASUS\ASUS System Control Interface\AsusOptimization\Splendid

Reconfirm whether the situation will happen again after opening the app in full screen?

Thank you.

View post

So, when I moved the *.imc files and restarted the computer. The blue shade was there when I returned them back, the blue shade appeared, but then disappeared (as it was before (it appeared and disappeared at startup