DTS Audio Processing settings are unavailable with currently active audio device

[Arjit]

System: Windows 11 (22H2)
Battery or AC: Both
Model: Vivobook k15 oled
Frequency of occurrence: always
Reset OS: no
Screenshot or video:
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Detailed description：Pre installed DTS audio processing app never works for Bluetooth headphone and USB audio devices. when I connect these devices it says:
DTS audio processing settings are unavailable with currently active audio device.

Please fix your audio driver as soon as possible. Currently it is only working for laptop's internal speaker and wired headphone.

[Falcon_ASUS]

Arjit

1. System: Windows 11 (22H2)
2. Battery or AC: Both
3. Model: Vivobook k15 oled
4. Frequency of occurrence: always
5. Reset OS: no
6. Screenshot or video:

========================

Detailed description：Pre installed DTS audio processing app never works for Bluetooth headphone and USB audio devices. when I connect these devices it says:

DTS audio processing settings are unavailable with currently active audio device.

Please fix your audio driver as soon as possible. Currently it is only working for laptop's internal speaker and wired headphone.

DTS Audio Processing settings are unavailable with currently active audio device

@Arjit
Could you please tell me the model and audio driver version of the laptop you are using?

How to find Model Name

[Arjit]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/64532/dts-audio-processing-settings-are-unavailable-with-curr...

@Arjit

Could you please tell me the model and audio driver version of the laptop you are using?

https://www.asus.com/support/article/565

View post

Model: K513EA
Driver: 6.0.9357.1

[Falcon_ASUS]

Arjit

https://zentalk.asus.com/en/discussion/comment/231301#Comment_231301

Model: K513EA

Driver: 6.0.9357.1

View post

@Arjit
Could you please provide a screenshot of the prompt and the model of the bluetooth device you are using? Sorry for any inconvenience it may be caused. 

[Arjit]

for all Bluetooth and USB audio devices DTS Audio processing app can not process the audio. it only works for internal speakers.