This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Dialpad does not work on vivobook 15 pro

Tensa_al
Star I

I bought a laptop, Dialpad was working, then I didn't use it for a week and decided to check it again. I swipe the touch button in the upper right corner of the touchpad and the light comes on, but the round panel does not respond, the mouse cursor on the round area does not move (previously, this panel could be used to scroll pages). I don't understand what the reason is and how to solve it.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Tensa_al 
May I know the full model of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version

Is the NumPad function currently not working? 
If so, we recommend that you refer to the following FAQ to reinstall the ASUS System Control Interface driver, or visit the download section for your laptop model to download and reinstall the Numberpad driver.
[Notebook] Troubleshooting - Touchpad abnormal problems
Sorry for any inconvenience it may be caused.