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Brand new but faulty!

Just gifted a brand new vivobook today. Opened it up, removed all packaging etc and started the instructed 3 hr charge before use. Charger working all fine and light is on indicating so etc.1 hrs in I hear a high pitched pop and an electrical smell. ...

Battery life - Vivobook pro 15 OLED

System: Windows 11Battery or AC: Model: m3500QCFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:I made a battery health report, seems like my battery life is getting short very quickly. is that no...

Chipset update ?

System: Battery or AC: Model: X515JABFrequency of occurrence: Reset OS: 11Screenshot or video: ========================intel converged security and management engine v2415.1.42.0 ( chipset ). keeps asking to be downloaded and installed, which i have ...

DAZ2002 by Star I
  • 5 replies
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Vivibook 14x - Wireless bluetooth earbuds make electric buzzing noise

System: Vivobook 14x OLEDBattery or AC: batteryModel: M5402RFrequency of occurrence: every few minutesReset OS: noScreenshot or video: ========================Detailed description:When connected to my Vivobook via bluetooth, my wireless earbuds will ...

Keyboard Backlight on ASUS C433TA - No Function Keys for Adjusting

System: Battery or AC: Model: C433TA-M364Frequency of occurrence: AlwaysReset OS: Screenshot or video: ========================New Asus Chromebook Flip C433. I can barely see the letters/numbers on the keys in many lighting situations. Watched the he...

No Pre-installed Microsoft Home and office apps

It is mentioned on box and Laptop that my Laptop comes with a Microsoft Home and Student classic Apps which are pre-installed on the system, But when I booted and configured my system I couldn't find any office app( Word, Excel, PowerPoint), Neither ...

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sdtdgr8 by Star I
  • 1 replies
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Ram upgrade voids warranty?

System: VivoBook 15x x150zaBattery or AC: Model: Frequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:Hi, I'm from Italy and I want to know if upgrading the ram voids the warranty. Italian tech support ...