12-10-2023 05:41 AM
My laptop is Asus Vivobook A509Fa when I press the power button, The laptop screen won't turn on and I've pressed the power button for a long time but it still won't turn on, is there a solution to fix it?
12-11-2023 05:39 PM
@mikhsan
Please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO/MiniPC] Troubleshooting - Computer Boot Failure or No Display After Boot (Blac...
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
12-21-2023 07:39 AM
Disconnect all external devices like USB mouse USB keyboard, ac adapter and pen drives then press and hold the power button for 60 seconds, then release button.
Connect charger to laptop, charge it for 30 minutes, power on laptop