Battery Health Charging in MyAsus doesn't work

[cwilly8]

System: Windows 10 with all updates current
Battery or AC: AC
Model: VivoBook 17 (S712UA)
Frequency of occurrence: Regularly
Reset OS: Rebooted, updated BIOS, uninstalled and reinstalled MyAsus
Screenshot or video: None
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Detailed description： Battery charges to 100% overnight, even though I have the Battery Health Charging set to Maximum Lifespan Mode, which should limit it to 60%. The computer stays plugged in almost all the time, so I don't want to degrade the battery by keeping it charged to 100%. Several phone calls and chats with Asus tech support hasn't helped at all. I'd like to fix this before long-term battery degradation occurs. Thanks for any tips.

[RAJU_MSC_MATHEM]

cwilly8

https://zentalk.asus.com/en/discussion/comment/189834#Comment_189834

Yes, I am using the MyAsus app from the Microsoft Store. It does not work!

View post

sorry then no more ideas from myside

[Falcon_ASUS]

cwilly8

1. System: Windows 10 with all updates current
2. Battery or AC: AC
3. Model: VivoBook 17 (S712UA)
4. Frequency of occurrence: Regularly
5. Reset OS: Rebooted, updated BIOS, uninstalled and reinstalled MyAsus
6. Screenshot or video: None

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Detailed description： Battery charges to 100% overnight, even though I have the Battery Health Charging set to Maximum Lifespan Mode, which should limit it to 60%. The computer stays plugged in almost all the time, so I don't want to degrade the battery by keeping it charged to 100%. Several phone calls and chats with Asus tech support hasn't helped at all. I'd like to fix this before long-term battery degradation occurs. Thanks for any tips.

Battery Health Charging in MyAsus doesn't work

@cwilly8
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. BIOS version
2. Operating system version
3. the screenshot of Setting screen
Thank you.