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audio not working

System: windows 10
Battery or AC: ac
Model: x555la
Frequency of occurrence: everytime
Reset OS:
Screenshot or video:
Detailed description:
When i a play a music or videos then sound is not coming from the laptop. Why is this so? I updated the drivers too.

Community Legend II
Hello abhisheksunny30,
If you plug in headphone, does the sound comes out?
And is there any error message for the speaker?
Also, is there specific scenario for this issue? like only when watching youtube on Chrome....
Thank you.