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Asus X542UQ not charging and horizontal line on the bottom appeared.

michaelrentoy
Star I

‎12-19-2020 08:05 AM - last edited on ‎01-16-2024 04:19 PM by Community Manager

My Asus laptop does not charging after I installed new SSD on my laptop. It says 77% available (plugged in). And white line appeared on my monitor and suddenly multiplied. Please help me.
monitor.jpg

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5 REPLIES 5

Blake_ASUS
Community Legend II

‎12-21-2020 09:56 PM

Hello michael,
Please kindly send the device to service center for further examination.
Thank you.
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