ASUS - ZenTalk

D_IMAN · ‎07-08-2022

I see an AsusSplendid error in the logs:
Log name: Application
Source: Application Error
Date: 08.07.2022 10:59:02
Event ID: 1000
Task Category:(100)
Level: Error
Keywords:Classic
User: N/A
Computer: ----
Description:
Faulting application name: AsusSplendid.exe, version: 2.1.26.0, timestamp: 0x62946cf1
Faulting module name: AsusSplendid.exe, version: 2.1.26.0, timestamp: 0x62946cf1
Exception code: 0xc0000409
Error offset: 0x000000000006fc60
Faulting process ID: 0x1f28
Faulting application start time: 0x01d892a096317af7
Faulting application path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
Report ID: 5bb82a97-0677-46c1-84d9-5f17d5877162
Full name of the failed package:
Code for the application associated with the failed package:
event xml:

1000
0
2
100
0
0x80000000000000

5885

Application
DESKTOP-8UIHF3C

AsusSplendid.exe
2.1.26.0
62946cf1
AsusSplendid.exe
2.1.26.0
62946cf1
c0000409
000000000006fc60
1f28
01d892a096317af7
C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
5bb82a97-0677-46c1-84d9-5f17d5877162

What is this error?
How to fix it?

The "Splendid" driver is installed up-to-date for my laptop model.

Falcon_ASUS · ‎07-11-2022

D_IMAN

I see an AsusSplendid error in the logs:

Log name: Application
Source: Application Error
Date: 08.07.2022 10:59:02
Event ID: 1000
Task Category:(100)
Level: Error
Keywords:Classic
User: N/A
Computer: ----
Description:
Faulting application name: AsusSplendid.exe, version: 2.1.26.0, timestamp: 0x62946cf1
Faulting module name: AsusSplendid.exe, version: 2.1.26.0, timestamp: 0x62946cf1
Exception code: 0xc0000409
Error offset: 0x000000000006fc60
Faulting process ID: 0x1f28
Faulting application start time: 0x01d892a096317af7
Faulting application path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
Report ID: 5bb82a97-0677-46c1-84d9-5f17d5877162
Full name of the failed package:
Code for the application associated with the failed package:
event xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <opcode>0</opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2022-07-08T07:59:02.1766657Z" />
    <EventRecordID>5885</EventRecordID>
    <correlation />
    <Execution ProcessID="13304" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-8UIHF3C</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AsusSplendid.exe</Data>
    <Data>2.1.26.0</Data>
    <Data>62946cf1</Data>
    <Data>AsusSplendid.exe</Data>
    <Data>2.1.26.0</Data>
    <Data>62946cf1</Data>
    <Data>c0000409</Data>
    <Data>000000000006fc60</Data>
    <Data>1f28</Data>
    <Data>01d892a096317af7</Data>
    <Data>C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe</Data>
    <Data>C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe</Data>
    <Data>5bb82a97-0677-46c1-84d9-5f17d5877162</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

What is this error?

How to fix it?

The "Splendid" driver is installed up-to-date for my laptop model.

Asus Splendid

@D_IMAN
Does the situation improve if you remove and reinstall MyASUS?
Thank you.

D_IMAN · ‎07-12-2022

Falcon_ASUS
https://zentalk.asus.com/en/discussion/61882/asus-splendid
@D_IMAN
Does the situation improve if you remove and reinstall MyASUS?
Thank you.

View post

Not!
After uninstalling and reinstalling MyASUS, the Splendid and OLED Flicker Free Dimming options don't work at all, and errors are still present in the logs.

Falcon_ASUS · ‎07-12-2022

D_IMAN
https://zentalk.asus.com/en/discussion/comment/218366#Comment_218366
Not!
After uninstalling and reinstalling MyASUS, the Splendid and OLED Flicker Free Dimming options don't work at all, and errors are still present in the logs.

View post

@D_IMAN
Could you please provide me MyASUS version & system version information you are currently using?
Which version of Windows operating system am I running?And I have sent a message to you, please provide the following path information via the message, and I will report our technical team to confirm.
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused.

D_IMAN · ‎07-13-2022

Falcon_ASUS
https://zentalk.asus.com/en/discussion/comment/218406#Comment_218406
@D_IMAN
Could you please provide me MyASUS version & system version information you are currently using?
https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...
And I have sent a message to you, please provide the following path information via the message, and I will report our technical team to confirm.
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused.

View post

MyASUS 3.1.5.0
Windows 11 Pro x64 21H2, 22000.795
----
Splendid and OLED Flicker Free Dimming stopped working after I opened Intel UWP Panel/Display Tab - Color - And clicked All Colors toggle