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Failed to pass Google Play Device Integrity

kcl0801
Star II

So I just bought this phone month ago and I'm very sure it's a brand new one,

it did passed the Play Integrity check at first, but it just failed one day suddenly,

and I didn't unlock the bootloader (which is also impossible right now due to ASUS drop the support),

I've contacted Google support and they reply that I need to contact ASUS so here I am

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@kcl0801 
Could you please tell us the firmware version your phone is currently using and provide a screenshot of the error so that we can verify it?