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Problem with Google pay

Trafalllgar
Star I
  1. Model Name: Asus rog phone 6
  2. Firmware Version: WW-34.0210.0210.276
  3. Rooted or not: not 
  4. Frequency of Occurrence: begin 21/03/25
  5. APP Name & APP Version (If your issue relates to the app): Gooogle play and Google pay

Starting from 21/03/25 I cannot pay with Google Pay because the device does not meet Google's security requirements

3 REPLIES 3

Kris
Community Manager
Community Manager

Could you please provide the device serial number so we can further assist you?

Additionally, we’d like to highlight that we’ve observed many users flashing the Tencent version of the ROG Phone with the WW firmware image. Please note that this may cause Google Wallet to become non-functional.

Thank you for your understanding.

 Serial numder: N7AIOC043795587

    I updated to this firmware from version WW-32.___, this is the latest firmware that came over the air. I have been using GPay since I bought the phone (around September 2022) the problems started last week. I contacted Google as I thought the problem was with them but they referred me to you.

   The problems started on WW.32.___. That's why I decided to update hoping that it would solve the problem (updated 25/03/2025 in the morning)

j4m1ef0rd
Star I

I am also getting this problem as of a few days ago on my rog phone 6

Serial number: N7AIOC058227HY7

Build: SKQ1.220406.001.WW_Phone-32.2810.2207.134-0