01-05-2021 12:30 PM - last edited on 01-16-2024 02:09 AM by ZenBot
01-05-2021 03:53 PM
eriku-sanYou probably have a big gap between your firmware version to the latest.Please tell us some basic information before asking for help:
- Model Name:rogue phone 2
- Firmware Version:ww_16.0631.1910.44_à
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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hi, i tried to update my firmware with the one on asus support site (aka UL-ASUS_I001_1-ASUS-17.0240.2009.49-1.1.225-user.zip ) but it failed.
if anyone have an idea why, it will be helpfull
and also i don't have the key mapping while my kunai3 gamepad is connecter in game genie)
rog phone 2 tencent edition
01-05-2021 04:28 PM
ronald1985thanks mate, it worked fine , even my kunai3 problemhttps://zentalk.asus.com/en/discussion/42944/rog-phone-2-tencent-edition
You probably have a big gap between your firmware version to the latest.
Therefore, please download the firmwares from this page and then upgrade it one version at a time:
https://rog.asus.com/phones/rog-phone-ii-model/helpdesk_download/
Once you have upgraded, hopefully the Kunai 3 Gamepad should work. Bit if not or if you still face problems upgrading, do let us know.
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