cancel
Showing results for 
Search instead for 
Did you mean: 

Found bug in active cooler x pro after update

AgalicoVII
Star III

Found the following errors:

1. Sometimes when connecting to rog phone 9 pro edition, the device is not detected, even after trying to remove and insert it several times. Only after rebooting the phone can the device be detected

2. When using bypass mode, it is found that it switches to normal charging mode by itself

3. Intelligent cooling mode does not reduce the speed to the cool level even if the CPU and battery temperature do not exceed 40 ° C

11 REPLIES 11

Mattias_ASUS
Moderator
Moderator

Hello @AgalicoVII 

Was it an update on the AeroActive Cooler itself? Or was it an update on the phone?
 

Update on the phone and the cooling device is called to update as well.

ZuuGAKz
Rising Star II

My AeroActive Cooler X Pro also has a problem where suddenly the fan is not detected even when I remove and reinsert it. I have to reboot the device. This problem has been around for a long time. I have updated it's firmware many times but it still doesn't solve.

Screenshot_20250610-133118_Settings (1).pngScreenshot_20250610-133135_System_update (2).png

Sorry for the early experience. Mine just happened after the latest patch update. Not sure if everything will be fixed and back to normal or if I need to buy a new one instead.