no service

[bastou493]

Please tell us some basic information before asking for help:
Model Name: Asus ROG 2 I001DC
Firmware Version: QKQ1.190825.002
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My problem is when i insert sim 1or 2 i have NO SERVICE. please need help

[ronald1985]

bastou493

https://zentalk.asus.com/en/discussion/comment/170316#Comment_170316

Sorry our carrier says don't know what to do with my phone. Please need some issues to active my carrier please. What can I do

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Sorry I can't think of other things to help You can either wait for moderators here for further suggestion or visit service centre, which maybe your only option at the moment.

[bastou493]

ronald1985

https://zentalk.asus.com/en/discussion/comment/170453#Comment_170453

Sorry I can't think of other things to help You can either wait for moderators here for further suggestion or visit service centre, which maybe your only option at the moment.

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Ok thanks brother

[Anders_ASUS]

When was the last time you had reception, where and with which carrier?

[popochai32]

Same problem here..last night suddently no service..when try to call, it say i need to turn off aeroplane mode but the aeroplane mode is already OFF..i try to pit my sim in other fone it work perfectly but then try to my rog 2 fone, nope..still no service..helppp