Trouble Connecting ROG Phone 8 to Windows Laptop via USB 3.0 When Using AeroActive Cooler X

[deounix]

I'm having trouble connecting my ASUS ROG Phone 8 to my Windows laptop via USB 3.0 while using the AeroActive Cooler X. The cooler works perfectly with my phone, but when I link my phone to my laptop using a USB 3.0 (Windows) to Type-C (phone) cable, the device isn't recognized. I've tried both the port on the cooler fan and the side port of my phone, but neither works.

For reference, I previously had an ASUS ROG Phone 6 with the cooler fan, and it worked without any issues in a similar setup.

Has anyone else experienced this issue or have any suggestions on how to fix it?

Thanks in advance for your help!

[AlexH]

The port on the aeroactive cooler doesn't support usb data connection.

[deounix]

I've tried them both. the cooler port & the side port when I connect the aeroactive cooler x it seems they both don't support usb data connection!.

it's work just fine when I remove the aeroactive cooler.

As I mentioned before (I previously had an ASUS ROG Phone 6 with the cooler fan, and it worked without any issues in a similar setup.)

[Mattias_ASUS]

Hello @deounix 
Data transfer is not available while the AeroActive Cooler X is connected.

[deounix]

Hi,

But why?? What is the point of making it like this? What if I want to connect my phone with PC for streaming, mirroring ... etc