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my rog 5s cannot connect to aeroactive 6

hermapenebab
Star I

Phone doesn't detect when attached aeroactive cooler 6. It only says charging connected device via usb.

already update to 13 any  idea how to make its work

5 REPLIES 5

Alex_Sock
Star I

Have you tried cleaning the ports or restarting both devices? Sometimes a simple troubleshooting step like that can solve connection issues.

Already try but still the same 😭

hermapenebab
Star I

Screenshot_20240501-221744809.jpg

 it doesn't connect anyone hove any solution for me to try

RobLake
Star III

Did u get the right one? Can u show a pic of the box?