Thursday - last edited Thursday
I'm having trouble connecting my ASUS ROG Phone 8 to my Windows laptop via USB 3.0 while using the AeroActive Cooler X. The cooler works perfectly with my phone, but when I link my phone to my laptop using a USB 3.0 (Windows) to Type-C (phone) cable, the device isn't recognized. I've tried both the port on the cooler fan and the side port of my phone, but neither works.
For reference, I previously had an ASUS ROG Phone 6 with the cooler fan, and it worked without any issues in a similar setup.
Has anyone else experienced this issue or have any suggestions on how to fix it?
Thanks in advance for your help!