ROG 8 - Camera Problem

[Khaeru]

Since the latest firmware update on June 2024, i have insane change of camera feature. Not in good ways but in ridiculous worst way. 

1. Flip button to change from rear camera to front camera is gone. Now i can't do selfie photoshoot.

2. Wide camera 0.7 is gone. Now it only give me 1 and 1.4. And the quality itself is now sooo much worrrsttt than what i've got at first. There are 4 cameras is embedded on this phone, now is only 1 camera is functioned, the rest are dead. 

3. Trying to get 4K video ? Now is impossible. The camera will stop responding whenever i want to try it. All the premium feature to get high quality video is gone. 

4. This is the most silly part. Whenever i want to pay something by scan QR barcode, my phone will use the front camera instead of rear camera. 

Tried to solve this by run 'Factory Reset' and yeah no change. I dont know whether this is solvable bug that might be can be solved when the next firmware or this is hardware issue. 

Several days ago i went to Asus Service Center and tell everything about this issue. And they dont know the causes, they only suggest me to left my phone there and let them check why for 5 days working hour. And no guaranty of new device replacement only for spare part. 

Any simillar problem with me guys ?

Btw me in Indonesia. 

[Sarit]

Hi Zeus92

When my phone came back from Czech republic it did work perfectly for a few days and then it went back to all of the problems I was experiencing. I have contacted Asus once again and have sent it back to Czech republic to get looked at.

Have you sent your phone back?

How long have you had your phone?

[baboy]

same thing happened to me in previous generations of ROG phones. they brick. i bought the ROG8 and now experiencing the same issue! camera only works but the selfie cam and video are gone! when i click the video button it says camera is being used by another app. it is the same thing with the rog6 pro i had that is now bricked and won't turn on! what is wrong with asus phones?!

[ravis854]

Same issues i am having

[Ohenry02]

Same here, any fix yet?

[FreakyJM]

I have the same problem. All 4 of it. The asus service center here told me that its not an Asus update issue even though it's obvious this camera problem started when I updated. Can someone help me how to downgrade firmware in ASUS. This happens in my ROG 6 as well. I'm planning to buy the ROG 9 for me and my 2 brother in laws but i think we need to change if i need to worry everytime I update. P.S. they asked me to pay twice for my ROG 6 even though its obviously part of the update.