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RE. My phone crashes when I try to attach a file!!!

AlexH
Rising Star I

When I try to attach a file from internal storage to an app or site (Gmail, Chrome, Dropbox, etc.), my phone freezes.

 

This happens through the file manager or when other apps are trying to access files (in the case of the file manager, when I press the "attach file" button on an app or site, the file manager doesn't even open, it just freezes and crashes).

 

 

 

I can't send or upload any documents or files with my rog phone 8 pro...

 

I had sent the logs and screen recording almost 3 months ago....

 

When wil I receive an update to fix this issue?

1 REPLY 1

AlexH
Rising Star I

It also happens via media selector...