ROG 8 - Camera Problem

[Khaeru]

Since the latest firmware update on June 2024, i have insane change of camera feature. Not in good ways but in ridiculous worst way. 

1. Flip button to change from rear camera to front camera is gone. Now i can't do selfie photoshoot.

2. Wide camera 0.7 is gone. Now it only give me 1 and 1.4. And the quality itself is now sooo much worrrsttt than what i've got at first. There are 4 cameras is embedded on this phone, now is only 1 camera is functioned, the rest are dead. 

3. Trying to get 4K video ? Now is impossible. The camera will stop responding whenever i want to try it. All the premium feature to get high quality video is gone. 

4. This is the most silly part. Whenever i want to pay something by scan QR barcode, my phone will use the front camera instead of rear camera. 

Tried to solve this by run 'Factory Reset' and yeah no change. I dont know whether this is solvable bug that might be can be solved when the next firmware or this is hardware issue. 

Several days ago i went to Asus Service Center and tell everything about this issue. And they dont know the causes, they only suggest me to left my phone there and let them check why for 5 days working hour. And no guaranty of new device replacement only for spare part. 

Any simillar problem with me guys ?

Btw me in Indonesia. 

[ravis854]

Facing the same issue as you are on my rog 8. Kindly let me know how you had it sorted

[TheWolfKiller92]

Hi, same issues for me... It's a +1k$ phone seriously...

[Altair4300]

After the latest update The Chinese firmware is doing good. I noticed mostly this problems are from the global rom. Apart from air triggers problem which I faced and solved my clearing cache and data as well as uninstall armoury crate. And restoring it back. 

[ztea]

 i am also have this exact problem, its really annoying when i need to verifying some mobile banking as it dont want to show my front camera, tried restore cam setting, tried clear cache and storage, tried reset factory but it doesnt working

[Khaeru]

Hi ztea,. 

Mine is finally working fine now. Even better. Just go to your nearest asus service center. Tell them your problem and they will re-install your firmware or even tear your phone off to check whether your hardware is damaged. Mine had camera cable problem.