07-14-2024 09:45 PM
Since the latest firmware update on June 2024, i have insane change of camera feature. Not in good ways but in ridiculous worst way.
1. Flip button to change from rear camera to front camera is gone. Now i can't do selfie photoshoot.
2. Wide camera 0.7 is gone. Now it only give me 1 and 1.4. And the quality itself is now sooo much worrrsttt than what i've got at first. There are 4 cameras is embedded on this phone, now is only 1 camera is functioned, the rest are dead.
3. Trying to get 4K video ? Now is impossible. The camera will stop responding whenever i want to try it. All the premium feature to get high quality video is gone.
4. This is the most silly part. Whenever i want to pay something by scan QR barcode, my phone will use the front camera instead of rear camera.
Tried to solve this by run 'Factory Reset' and yeah no change. I dont know whether this is solvable bug that might be can be solved when the next firmware or this is hardware issue.
Several days ago i went to Asus Service Center and tell everything about this issue. And they dont know the causes, they only suggest me to left my phone there and let them check why for 5 days working hour. And no guaranty of new device replacement only for spare part.
Any simillar problem with me guys ?
Btw me in Indonesia.
2 weeks ago
Hi ztea,. It was less than 5 working days.
The key is you have to tell them your problem precisely.