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Aeroactive cooler X update Failed

AlexH
Star III

2 weeks ago - last edited 2 weeks ago

When I connect my Aeroactive cooler X sometimes it says to have a firmware update of the cooler but it keeps faills.

Can someone please help?

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3 REPLIES 3

Mattias_ASUS
Moderator
Moderator

2 weeks ago

Hello @AlexH 

Which firmware version are you on?

And does this happen every time you connect the cooler?

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AlexH
Star III
In response to Mattias_ASUS

2 weeks ago

The firmware version is the recent version 34.1420.1420.387 

No It happens intermittently not always. But when it happens this happens multiple times.

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DiZhàn
Star I
In response to Mattias_ASUS

Tuesday

it's happen with Aeroactive Cooler 6 on ROG Phone 6 also. sometime the cooler working for minutes, but stop working again and asking us to update the firmware which is always failed.

Firmware version 34.0210.0210.267

this problem is universal, my friend is having this issue too.

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