cancel
Showing results for 
Search instead for 
Did you mean: 

❌Final call for collecting logs regarding overheating & other bugs on android 14❌Please co_operate

Sam1991
Rising Star II

As an Asus ROG 7 user I kindly ask you to send your logs to @Mattias_ASUS if you haven't already so we could get rid of the overheating issue and other bugs in the next upcoming update.

I am also disappointed and angry like you but with spreading F words we can't get anywhere.

We all want something in common and that's a smooth OS. please co-operate with me and send your logs until we all figure out a way to downgrade. Thanks for your understanding.

Follow these steps to send your log to " The moderators @Mattias_ASUS ". Thanks in advance.

The steps to create the log are here:

 

************

 

Please follow the below steps to enable the built-in log tool (Bug reporter).

 

1. Open “Calculator APP”

 

2. Enter “.19595+=”

 

3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.

 

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

 

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

 

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

 

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

@iswaraKITT @llfranco17ll @Disappointed_us @ric3 @CleverRuby @toganstuff 

If you happen to know any other ROG 7 users experiencing from high overheating and other bugs please let them know about this thread so they can also follow these steps and send their logs. 

17 REPLIES 17

hrag2052
Star III

Hi Sam, I followed the steps and sent and the log is Exporting as i am writing this message. I hope we can get a big fix or a downgrade option. I really love the phone but these MAJOR issues need fixing! 

Fingers crossed man . We all sent our logs and waiting for a fix.

jirk223
Rising Star I

I wonder when there will be an update because it's been a long time and as far as I know, most of the coolies have already left, they sold Asus mobiles and those who wanted to buy changed their minds due to these problems and the unwillingness to act quickly on the serious problem of triggers, temperature, unstable performance and lower performance when updating to A14, I don't know if Asus is even aware of it, but this way they are undermining themselves a lot, I sent a log and it wasn't the first, **bleep**, it's already the end of April and problems like in February, that's sad

I totally agree with you. I think we are gonna get an update at the begining of May. I believe, we won't get any updates in this month.

iswaraKITT
Star III

I'm guessing so... also anxious for the latest update