2 weeks ago
Hi,
Like title says, warranty already ended at the end of October, but it was in the end of warrantry in repair center in Czechia, whrere they replaced motherboard and some tapes.
Sadly issue went back and randomly when i open camera, my phone freeze and then restart to bootloop, only solution how to boot into phone is hold down volume up and power button, boot to bootloader menu and then hit START.
My question is, is there any warranty on replaced motherboard even after end of warranty ?
Thank you for any help.
Best regards
Martin
2 weeks ago
Here i uploaded video:
https://drive.google.com/file/d/1i8frpFm2-t2Sm0Y2MhQg3krWkqcSiOQD/view?usp=drivesdk
2 weeks ago
Hi @Standy
Does this happen every time you turn off your phone? It does look like it could be a firmware issue. You can always try resetting the phone before sending it to service but it also could be a good idea to reach out to them and check regarding the warranty for the motherboard exchange.
2 weeks ago
Dear @Mattias_ASUS,
This happen About once a day, I already contacted service center i Czechia And filled warranty protocol. They told me that this case Will Be treated Under warranty.
2 weeks ago
If your warranty is over, then no. But you can still pay for the service. However, this could be a software issue too. happened to be before.