Model Name:Rog Phone 6
Rooted or not:not
Frequency of Occurrence: Each time used
APP Name & APP Version (If your issue relates to the app): Aero Active cooler 6
My Aero Active 6 cooler keep disconnecting while playing games without any reason, connecting and disconnecting is interrupting my games . I've tried restarting the phone , already installed the lastest software update and cleaned the USB c ports. Auto shutdown settings if mix turn off also was disabled. Any solutions?
The issue couldn't be replicated. Could you please share a log file as it will help the R&D detect the problem?
The same problem happens to me. The only way I can replicate the problem and it is not 100%, but happens at random. Connecting or disconnecting the Kunai Gamepad 3 makes the Aeroactive cooler 6 disconnect and reconnect on its own. When it reconnects it goes back to Frosty instead of Frozen mode.