02-05-2023 07:26 AM - last edited on 01-16-2024 01:04 AM by ZenBot
Model Name:Rog Phone 6
Firmware Version:32.2810.2212.241
Rooted or not:not
Frequency of Occurrence: Each time used
APP Name & APP Version (If your issue relates to the app): Aero Active cooler 6
My Aero Active 6 cooler keep disconnecting while playing games without any reason, connecting and disconnecting is interrupting my games . I've tried restarting the phone , already installed the lastest software update and cleaned the USB c ports. Auto shutdown settings if mix turn off also was disabled. Any solutions?
04-13-2023 02:48 AM - edited 04-13-2023 02:49 AM
Hello!
I would recommend to contact your closest ASUS Service Center so they can look into it.
https://www.asus.com/support/service-center-location