cancel
Showing results for 
Search instead for 
Did you mean: 

Aero active Cooler6 keep disconnecting.

moluskamenace
Star I

Model Name:Rog Phone 6

Firmware Version:32.2810.2212.241

Rooted or not:not

Frequency of Occurrence: Each time used

APP Name & APP Version (If your issue relates to the app): Aero Active cooler 6 

My Aero Active 6 cooler keep disconnecting while playing games without any reason,  connecting and disconnecting is interrupting my games . I've tried restarting the phone , already installed the lastest software update and cleaned the USB c ports. Auto shutdown settings if mix turn off also was disabled. Any solutions?

 

15 REPLIES 15

Hello!

I would recommend to contact your closest ASUS Service Center so they can look into it.

https://www.asus.com/support/service-center-location