ROG5 GOT SWITCHED OFF AUTOMATICALLY AFTER THAT ITS NOT GETTING SWITCH ON

[rautmayur143]

Please tell us some basic information before asking for help:
Model Name: ASUS ROG5
Firmware Version: 86
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When I was clicking image from camera my screen got black and mobile got switched off and after waiting for sometimes Im trying to switch on by pressing lock button but its not getting switch on so what should i do now ?

[Lord_Messi]

That's also happen to me last week but luckily I can turn it on
Maybe your phone overheat
Did your phone sometimes randomly freeze and you must force restart before this?

[rautmayur143]

NO brother when it got switch off at that time my mobile was not even heat... when I'm trying to switch it on at that time it was not switching on...

[Lord_Messi]

rautmayur143

NO brother when it got switch off at that time my mobile was not even heat... when I'm trying to switch it on at that time it was not switching on...

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Maybe your phone enter edl mode
Did you already try to force restart it?

[rautmayur143]

Lord_Messi

https://zentalk.asus.com/en/discussion/comment/182070#Comment_182070

Maybe your phone enter edl mode

Did you already try to force restart it?

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yes, brother I already tried all the processes to restart it but it's not working still my mobile is switched off... I invested my hard 50k money to buy this phone and before 2 months after buying date I'm facing such a huge issue... really disappointed with the Asus rog5... even yesterday I have registered a complaint against WIFI and HOTSPOT issue that I'm facing on rog5... help me out of this problem...