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ROG5 GOT SWITCHED OFF AUTOMATICALLY AFTER THAT ITS NOT GETTING SWITCH ON

rautmayur143
Star II
Please tell us some basic information before asking for help:
Model Name: ASUS ROG5
Firmware Version: 86
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When I was clicking image from camera my screen got black and mobile got switched off and after waiting for sometimes Im trying to switch on by pressing lock button but its not getting switch on so what should i do now ?
21 REPLIES 21

CIG
Rising Star I
I had the same thing, then after 2 days it turned on, the asus didn't give a shit, after that the vibro stopped working, and the fingerprint.

CIG
Rising Star I
asus does not understand that this is a blow to their brand, puts the hell on his customers, even xiaomi does not allow himself this

rautmayur143
Star II
CIG

asus does not understand that this is a blow to their brand, puts the hell on his customers, even xiaomi does not allow himself this


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they should take this issue as a serious concern because this phone is not on the average budget they should resolve this issue as early as possible otherwise all new buyers will never buy Asus phones...

rautmayur143
Star II
CIG

I had the same thing, then after 2 days it turned on, the asus didn't give a shit, after that the vibro stopped working, and the fingerprint.


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have you waited for 2 days after facing this issue ? and again tried to restart mobile?

CIG
Rising Star I
rautmayur143

https://zentalk.asus.com/en/discussion/comment/182101#Comment_182101

have you waited for 2 days after facing this issue ? and again tried to restart mobile?


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what to reboot, it WASN'T TURNED ON AT ALL, exiting EDL didn't help