No 5g option on ROG 5 very strange ...

[erwin_yulius]

Model Name: Rog 5
Firmware Version: 17.0240.2105.90
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I can`t find 5g option on my phone. It is very strange.



Have try to serach new firmware but it seems to be the update firmware now. Please help me to fix it.

[FunBike31]

erwin.yulius

https://zentalk.asus.com/en/discussion/comment/180044#Comment_180044

Yes very strange. My provider Telkomsel do not ask their card to switch to enjoy 5g. And I live in kelapa gading and convinced the 5g is working here. I try to use oppo or samsung 5g and it is always have 5g option even I left the city. So confusing and strange using the 5g phone without 5g option.

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Hello,
Thank you for giving the information, it greatly simplifies the diagnosis
Telkomsel uses 5G 2300 N40 band, your Rog phone 5 version is wrong and does not support it
There are 8 versions (A-H) of 5G frequency band for the Rog5, only versions A and D are N40 compatible
- Here is the data from the Asus France site (These data do not exist on ASUS US !!!!!)
A version and D version are identical:
5G (Bands N1, N2, N3, N5, N7, N8, N12, N20, N25, N28, N38, N40, N41, N66, N71, N77, N78, N79)

ASUS US - There is nothing else to say !!!!!
Network Standard
ASUS phone 5G / 4G band compatibility varies by region, please check compatibility with local carriers.
EN-DC supports (6DL + FR1, 2FR1)
"5G (Bands N1, N2, N3, N5, N7, N8, N12, N20, N25, N28, N38, N41, N66, N71, N77, N78, N79)

[erwin_yulius]

FunBike31

https://zentalk.asus.com/en/discussion/comment/180341#Comment_180341

Hello,

Thank you for giving the information, it greatly simplifies the diagnosis

Telkomsel uses 5G 2300 N40 band, your Rog phone 5 version is wrong and does not support it

There are 8 versions (A-H) of 5G frequency band for the Rog5, only versions A and D are N40 compatible

- Here is the data from the Asus France site (These data do not exist on ASUS US !!!!!)

A version and D version are identical:

5G (Bands N1, N2, N3, N5, N7, N8, N12, N20, N25, N28, N38, N40, N41, N66, N71, N77, N78, N79)

ASUS US - There is nothing else to say !!!!!

Network Standard

ASUS phone 5G / 4G band compatibility varies by region, please check compatibility with local carriers.

EN-DC supports (6DL + FR1, 2FR1)

"5G (Bands N1, N2, N3, N5, N7, N8, N12, N20, N25, N28, N38, N41, N66, N71, N77, N78, N79)

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See this video on youtube.


Sorry can't give a link. Because still lv1
He is indonesian.
He uses rog 5 like mine. He have 5g option but I don't. He can choose 5g but I dont have it. He in Indonesia like me. I think you smart but you not get my point.

[FunBike31]

Hello,
look at the model of your Rog 5, it is on the box, it is the number that starts with ASUS_I005 and communicates it.

[ZT-80cce635]

FunBike31

Hello,

look at the model of your Rog 5, it is on the box, it is the number that starts with ASUS_I005 and communicates it.

View post

My model ASUS_I005D only,have same issue,no 5G option

[FunBike31]

krisbowkwkw@gmail.com

https://zentalk.asus.com/en/discussion/comment/180576#Comment_180576

My model ASUS_I005D only,have same issue,no 5G option

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for me (but I am not ASUS staff) the I005D model is for USA / CANADA and on this model certified by FCC ID with also the I005DC, these models do not feature the 5G N40 frequency band
Now the only certainty is that Asus_I005 corresponds to the rog phone 5, how does ASUS differentiate the models 8, 12, 16, pro and Ultimate and for each version A, B, C, D ...... of the frequency bands .
I have a little trouble understanding the silence of the only people able to answer such a simple problem on an official forum or even how a buyer can buy with certainty a model with the compatible frequencies of his operator.