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No 5g option

erwin_yulius
Star II
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: 17.0240.2105.90
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I can`t find 5g option on my phone. It is very strange.
img-20210719-wa0008.jpg
screenshot-20210719-153520359.jpg
What should I do. I do not meet others with this condition.
1 REPLY 1

BPM
Rising Star II
This is the ROG Phone 3 forum. You should ask in the ROG Phone 5 phone.

But if I were to take a guess, I believe you can only have 5G enabled on one SIM at a time, so make sure it isn't enabled on your second SIM. Also make sure with your service provider that your SIM card supports 5G connections; if it doesn't, you'll need to get a new SIM card from them.