10-23-2023 12:10 AM
Model Name- Adua Rog 5s
Firmware version: 33.0210.0210.235
Rooted or not- Not
Frequency of occurrence - Constant post system update
Phones wifi is disabled and does not turn on despite restarting the phone. Switching on and off the flight mode. Checked it any update and the system was up to date with the latest version post update wifi stopped working.
10-23-2023 09:27 PM
same issue here with my rog 5s. Pls help!
10-24-2023 06:51 PM
@Philwong
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.
10-24-2023 06:51 PM
@Srikoo1024
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.
10-26-2023 02:24 AM
All the above mentioned TS was already done before lodging this compliant. New development post the wifi disconnectivity is the phone freezes and have to restart. Just freezes at any point