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My ROG5s does not connect to wifi

Srikoo1024
Star I

Model Name- Adua Rog 5s

Firmware version: 33.0210.0210.235

Rooted or not- Not

Frequency of occurrence - Constant post system update

Phones wifi is disabled and does not turn on despite restarting the phone. Switching on and off the flight mode. Checked it any update and the system was up to date with the latest version post update wifi stopped working.

7 REPLIES 7

Philwong
Star I

same issue here with my rog 5s. Pls help!

@Philwong
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 

If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

Falcon_ASUS
Moderator
Moderator

@Srikoo1024 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 

If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

All the above mentioned TS was already done before lodging this compliant. New development post the wifi disconnectivity is the phone freezes and have to restart. Just freezes at any point