My Asus Rog 5 phone shutdown at 40% battery. What's the solution

[andrehewittalex]

Please tell us some basic information before asking for help:
Model Name: Asus Rog 5 phone
Firmware Version: I005DA
Rooted or not: not tooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[NatanK]

k_huat

Pls go through the discussion n recalibrate your battery

Step1: go to "Settings" > "Battery" > "Battery Care"> "Select charging limit"> "Move bar to 100%" , and turn on "steady charging" n choose "ultra steady"

Step2:Plug in AC charger to charge battery to 100%

Step3:Normal use until capacity of battery decrease to 0%

Step4:Do Step 2 again to charge battery to 100 %

I'm now avoid using the phone below 20% n will charge it when around 30 %

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im facing the same problem on my rog 5s. I hope it works.

[k_huat]

NatanK

https://zentalk.asus.com/en/discussion/comment/199648#Comment_199648

im facing the same problem on my rog 5s. I hope it works.

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Follow the steps above n problem solved buddy

[NatanK]

k_huat

https://zentalk.asus.com/en/discussion/comment/203538#Comment_203538

Follow the steps above n problem solved buddy

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it works!! thank you 🙂

[Gustav_ASUS]

I will lock this thread and leave a short SOP for other users facing this issue:
Go to: Settings -> Battery -> Battery Care -> Select charging limit -> Move bar to 100 %
Plug in AC charger and charge your battery to 100 %
Use your device until the battery is completely drained to 0 %
Perform step 2 again to charge your battery to 100 %