Defective motherboard Rog 5s phone selled

[venkateshkoli54]

Subject: Final Warning: Defective Mobile Motherboard – 7-Day Deadline Before Legal Action

Dear [ASUS/ Customer Support Team],

I am writing to inform you that my mobile device (Serial number: M9AIGF003500H57)has a defective motherboard issue, which remains unresolved despite previous complaints.

This is my final notice. If the defective motherboard is not replaced or repaired within the next 7 days, I will have no option but to file a formal complaint with the Consumer Court under the Consumer Protection Act for selling a defective product and failing to provide adequate service.

Please treat this as an official warning.

I expect a written confirmation and resolution at the earliest.

Sincerely,

[Venkatesh Koli]

[9730001491]

(venkateshkoli542@gmail.com)

[ahmadnurkabib]

Hello
ASC 

[venkateshkoli54]

Hello 

[Falcon_ASUS]

@venkateshkoli54 
Regarding your case, we have forwarded it to the local service team for confirmation. 
The service team has indicated that your product is out of warranty (warranty expired on 2023-12-17) and has offered you a repair discount.
I will forward your feedback to the local service team again for further review.
We apologize for any inconvenience this may cause.

[venkateshkoli54]

I know the device is out of warranty but 

Asus sold me a faulty phone.

Due to this reason the motherboard has died twice in 2 years.

This is the manufacture defect 

Therefore I request Asus to replace the motherboard for me one last time. Free of cost.