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WiFi not turning on after recent update

famweitat
Star II
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3 Global version
Firmware Version: ww_18.0410.2108.158
Rooted or not: not rooted before
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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23 REPLIES 23

Irene2_ASUS
Zen Master I
Hi @famweitat,
Check your Zentalk inbox for a PM from me 😉

famweitat
Star II
Thanks Irene for the prompt response. Since my phone was just out of warranty, I got my wifi issue fixed at one of the local phone repair center (Hitec Mobile Singapore) within few hours.

8randon_ong
Star I
Hi,
Do you know what the issue was? I have the same issue after the latest security update for my zenfone 5z.

famweitat
Star II
Seems like not only ROG phone has the wifi issue.
It's a software problem, I managed to turn it on in safe mode. Then the problem stayed after I did a factory reset. But if your phone still under warranty, I think it's good to send it to service center.