widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

[TaeSeong]

Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[yashpandya295]

Many users are facing the same issue.
https://zentalk.asus.com/en/discussion/comment/126376
https://zentalk.asus.com/en/discussion/comment/137172
Unfortunately only answer mods are giving in the DMs to every user is to bring the device to service center as the widevine key is deleted from device. I have this issue happened to me after that service center resolved my issue but the issue happened to me AGAIN today. So I have to visit service center again. This is totally unacceptable and it is clearly a software bug.

[GREEKLEADER]

That's strange,I never had this bug

[PH]

@yashpandya295 that's what I have been stating in every thread..taking to service center is not a solution. Asus should acknowledge this and release a fix throught next OTA. @ARP_ASUS

[yashpandya295]

@PH I think this issue is happening with Zenfone 7 pro too.
https://zentalk.asus.com/en/discussion/40045/zenfone-7-pro-widevine-l1-downgraded-to-l3
It is ridiculous that no one is even bothering to read and answer the comments regarding this issue anymore.