Charging animation issue

[prashantmishra]

Why we are not able to change charging animation and also with every new theme charging animation also not applying so how to fix this like before .

[hllsynotebook]

You can throw your phone in the trash Asus has killed this phone now they don't care at all

[Lord_Messi]

Charging animation exclusive for ROG 6 

No hope for ROG series below that

[willjoe2442]

Charge your device via the original charging adapter and USB cable for at least 30 minutes to check whether the charging animation is available or not. A. Charging animation is not available: Please change to another regular charging adapter and USB cable for a try.

Regards,

Will

[Deep10]

any solution for this  i contact with customer service executive he said you want to need factory reset and then check .. anyone know about charging animation issue?