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Wi-Fi and Hotspot is not working on Asus 8z

Star I

I am writing to express my dissatisfaction with the performance of my Asus 8z smartphone. Recently, I have encountered significant issues with both the WiFi connection and the hotspot functionality.Despite numerous attempts to connect to different WiFi networks, my Asus 8z consistently fails to establish a stable connection.

Additionally, when attempting to use the device as a hotspot to share my internet connection with other devices, it fails to broadcast a signal or provide access to the internet.These issues have greatly inconvenienced me and hindered my ability to use my device effectively for both work and personal tasks. As a loyal customer of Asus, I am disappointed by the lack of reliability and functionality in my Asus 8z smartphone.

I kindly request prompt assistance in resolving these issues to ensure that my device operates as intended. Your immediate attention to this matter would be greatly appreciated.

Thank you for your attention to this matter.


Abhishek Sharma.




According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 

If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.