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Forum Posts

Inquiry About ASUS Return Policy - Urgent Assistance Needed

Dear ASUS Support Team, I hope this email finds you well. I am writing to seek assistance and information regarding the return policy for ASUS products, specifically the ASUS ROG Strix G17 G713QM. I recently purchased this laptop from one of your loc...

Mosaad by Star I
  • 275 Views
  • 1 replies
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Giveaway promotion

I am looking to upgrade my mobile phone to a 5G model and space saving all-in-one desktop computer system for home/student use, but regrettably cannot afford the costs for either of these products.  If there is a no-obligation free giveaway promotion...

rehank by Star I
  • 236 Views
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Unregister a Product

How can I unregister/remove a product from my account? I chatted with many customers service agents, and they keep telling me that I have contacted the wrong department, and they keep passing me over and over to another agent. I live in the USA. Does...

berto35 by Rising Star II
  • 716 Views
  • 1 replies
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My collection of phones can no longer stream

Hi guys, I really love Asus products so over the years I have built up quite the collection of phones/tablets. Today I noticed that literally all of them now fail to play content on streaming services such as Prime Video, Netflix, and Apple TV+.This ...

Looking for a DOCSIS 3.1 router with DNS encryption

Hello,I am looking for a router with DOCSIS 3.1 and which also supports DNS encryption. Does anyone on the forum own an ASUS router that has these features? If so, post a reply on this thread, so that I may know that that router has the features I wa...

wbond by Star I
  • 260 Views
  • 1 replies
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Screen freezing

When I'm scrolling on my phone looking at manga like a certified dweeb my screen occasionally freezes up. And then i usually hold down the power button to unfreeze the screen. But I'm looking if anyone knows a less tedious process to unfreeze the scr...

Please help older asus owners

Asus Zenfone 3 max (ZC520TL)I would love if Asus would bring back the old firmware for manual updating ZC520TL Firmware Spot: (Please check your SKU ID/TW/WW/US before downloading.)https://www.asus.com/us/Phone/ZenFone-3-Max-ZC520TL/HelpDesk_BIOS/ li...

ROMsMAN by Star I
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  • 1 replies
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