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Warranty..?

Warrag
Star I

I bought ASUS TUF GAMING A15 2023 , the computer store shown the warranty 2 years , but once I bought it and entered myASUS to register the product I showed the warranty only 1 year . 

how that can be ??

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Warrag
If the warranty is for one year, then the product will only have a one-year warranty when shipped.
Some merchants may promise a second year of warranty, so it is recommended that you inquire with the merchant if they will be responsible for the second year of warranty.
If you still have doubts about the warranty of the product you purchased, it is recommended that you communicate with the distributor to confirm if it is possible to return or exchange the product.