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Unable to Use Software Web Filter in My ASUS Laptop

adamsmithad
Star I

Hello everyone,

I am facing an issue with my ASUS laptop where I am unable to use the software web filter. I have tried several methods, but none of them seem to work. I would appreciate any help or suggestions on how to resolve this issue.

Here are the steps I have taken so far:

  • I have checked the ASUS support website and followed the instructions provided for setting up the keyword filter
  • I have also tried setting up the URL filter using the firewall settings, but it did not work either
  • I have enabled parental control and tried blocking internet access, but it did not work as expected
  • I have even tried setting up the network services filter, but it did not help either.

I am not sure what else to do at this point. If anyone has faced a similar issue or has any suggestions on how to resolve this, please let me know.

 

Thank you in advance for your help!

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@adamsmithad
Could you please tell me the full model name of the laptop you are using and provide a video to tell me your problem and operation? Thank you.
 How to find Model Name 
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ZenBot
Community Manager
Community Manager
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