TUF Gaming A15, Model FA507RC, Has No display

[JD_A15]

Hi, TUF Gaming A15 has no display on the built-in screen nor an external monitor connected with HDMI.

Can power off, but when I power on, the keyboard lights come on, but nothing else happens.

Tried switching displays with F9 key & getting into BIOS after reboot - no luck. Never see the ASUS logo on reboot. LEDS do flash on reboot.

Any suggestions?

#FA507RC

[Falcon_ASUS]

@JD_A15 
According to your description, there should be a problem with the screen itself.
I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[JD_A15]

Thanks for that. I've already sent to ASUS support.

[ZenBot]

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