Hi there! Thanks for getting back to me. Just tried your solution but wasn't able to find the Restore apps and settings option.
I cant remember specifics as it was over a year ago, but at one point my laptop had a big crash and I remember it saying that my OS was unrecoverable. It kept giving me an error every time I tried to start it and in the end I was only able to load into the BIOS. I downloaded a copy of Windows 10 from my 2nd computer and reinstalled a clean version on my laptop. It worked but the ASUS programmes were gone, as well as things like my touchpad functionality. It works ok still if I'm using an external mouse, but thought I'd see if I could find the original factory out-of-box software and return it to that. Although I'm not sure if what I'm hoping for actually exists. Thanks for your time.
