Blake_ASUS
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
- made a typo mistake on email when registration
- product registered by your family
- if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this
Thank you.
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Blake_ASUS
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
- made a typo mistake on email when registration
- product registered by your family
- if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this
Thank you.
View post
Blake_ASUS
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
- made a typo mistake on email when registration
- product registered by your family
- if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this
Thank you.
View post
Blake_ASUS
Hi there,
Can I have a sreenshot of the error message?
Thank you.
View post
Blake_ASUS
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
- made a typo mistake on email when registration
- product registered by your family
- if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this
Thank you.
View post
Qiqo
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
- System: G513QY
- Battery or AC: Both
- Model: G513QY
- Frequency of occurrence: always
- Reset OS: already
- Screenshot or video:
========================
Detailed description：
Product Registration Failed: Product is already registered
I had the same problem and managed thanks to the second tip, thank you very much!
