Battery or AC: AC
Model: ASUS StudioBook 15H500GV
Frequency of occurrence:
Reset OS: Windows 10 (21H1)
Screenshot or video:
Hey Folks, I´m trying to connect the laptop to an external docking, in this case, Corsair TBT100; the connection is through the USB-C with a Cable that the docking included w/ docking. When I connected the docking, Windows showed the messages "USB or Thunderbolt device functionality might be limited" and Opened the Fix USB-C problems Microsoft page.
In my best understanding, the USB-C version 3.1 should support the external docking because when I used another one just to add one monitor, everything worked fine. Do you know if I need to download extra drivers or something like that? Also, I think the laptop doesn´t include the thunderbolt software to control the port.
I tried with other cables. However, the result is the same.