ProArt H7606 Dialpad not working

[rockmanjoe]

Hey community!

Just bought the new ASUS ProArt H7606 P16 laptop, and it kicks butt. But for some reason I cannot get the dialpad on the touchpad to work. I tried configuring it via the ProArt configuration software and restarting the laptop, but it doesn't recognize any of my inputs.

Has anyone else purchased this laptop and had the same issue?

[Falcon_ASUS]

@rockmanjoe 
Could you please provide me with the complete model name of the laptop you are using?
How to find Model Name
Are you experiencing any issues while using the ProArt Creator Hub?
If so, could you provide a video for me to verify the situation you are facing?
Additionally, I recommend referring to the following FAQ resources to confirm the functionality you are trying to use.
Thank you.
ProArt Creator Hub - Introduction

[rockmanjoe]

Hello,

Model No.: H7606W

No issues with the ProArt Creator Hub. All other settings work fine. It's just the Dialpad settings that are not seeming to work.

Looked over the FAQs but they are for older models. There wasn't anything there that helped this issue.

Thanks for your help!

[rockmanjoe]

Okay I figured it out.

There is a small circular button on the top right of the touchpad. I have to place my finger there then slide my finger in a southwest direction. A white light then comes on the dialpad.

It now responds to my interaction.

[Falcon_ASUS]

@rockmanjoe 
Understood. Thank you for the update and your response.