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Memory upgrade = loss of WIFI

mskelley
Star I
System: M5A78L-M/USB3 Windows 10 -up to date
Battery or AC: AC
Model:
Frequency of occurrence: When installing new ram
Reset OS: NO
Screenshot or video: NO
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Detailed description: I tried upgrading the RAM from 8 Gb to 32Gb. I have attached a screen shot of the RAM modules . After installing all systems work fine except I lose the ability to log in to my WIFI router. When I reinstall the old RAM it works fine. When I reduce the sticks X2 still lose WIFI. Can you offer any solutions? Thank You MSK
img-20211019-092256935.jpg

1 REPLY 1

Blake_ASUS
Community Legend II
Hi there,
Which laptop model do you have?
Please refer to below link to find the correct model name.
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalThank you.